Admission procedure
Upon arrival at the Goldenes Kreuz, please contact the Admission Office or call us at ++43 (1) 40 111 - 532 or 533 so that we can deal with all the necessary entry formalities as quickly and unbureaucratically as possible. What we need from you is your social insurance number and/or the number of your supplementary private insurance policy. Please be sure to inquire with your private insurance carrier whether the policy will cover the cost of your stay at our clinic. 
If you are a private patient and prefer to settle your accounts directly with our clinic, ask for your information leaflet with a list of prices based on the type and category of room or apartment requested. We will be glad to reserve the room of your choice. After your attending doctor has informed you that you can leave the clinic, we kindly ask you to see the admission office for a few more formalities. Of course, the nurses at your ward will be at your disposal should you need any help with that.
For further information: Admission agreement
We would ask you to bring the following items with you when you check in:
- blood type record card
- all recent medical and laboratory records
- toiletry articles, night or morning gown, pyjama, slippers
What you will get from us:
- a free blood type record card for your newborn child
Billing department
The Goldenes Kreuz has direct reimbursement contracts with all Austrian private insurance carriers. Please inquire with your private insurance whether they provide coverage for treatment at the Goldenes Kreuz. Should you have no supplementary private insurance, you may still deliver at our clinic for a lump sum contribution towards costs. For further information, please call our billing department at ++43 (1) 40 111 - 555 or 3333 (direct charging).
General Terms and Conditions for Private Hospitals in Austria
